Dedicated support
Practical guidance for setup, access, updates, and product questions.
About Uddhab Pramanik
Top software vendor across multiple marketplaces.
I’m Uddhab Pramanik, a software vendor and product launcher focused on bringing useful digital products to customers around the world — backed by dependable help when they need it.
WarriorPlus & JVZoo
Product Launcher
Digital Entrepreneur
Need help with a purchased app?
If you need help with an app that I have launched, you can contact me directly. I kindly ask that you first use the product’s Support Desk, as the support team can usually resolve installation, account, upgrade, and product questions more quickly.
You can find the Support Desk inside your app dashboard or in the marketplace where you purchased the product, such as WarriorPlus Launchpad or JVZoo. Because I work with multiple development companies, each product may have its own dedicated Support Desk.
If you are unhappy with the assistance you received from customer support, you’re welcome to email me directly. I will review your case and do my best to help further.
Personal attention
Escalated concerns receive thoughtful review and a clear path forward.
Customer first
Feedback shapes better products and a more reliable experience for everyone.
Clear answers
Frequently asked questions
Straightforward answers on access, warranties, and after-sales support — read the product terms before you buy.
Do all products include lifetime access?
No. Some products are offered under a one-time licence fee. Please check the specific product terms before purchasing.
“lifetime access” it refers to the lifetime of the software, not the lifetime of the buyer. Software commonly has a lifespan of two to three years, especially for AI-based products that may depend on models or services discontinued by their official providers.
As I work with several software development companies, there may be times when a company stops operating. For this reason, I cannot guarantee how long a particular software product will continue to receive active support after one year. However, when you purchase from me as the vendor, I will continue to provide support for as long as my business remains operational. I have been in this business for more than 10 years, and if a product is ever discontinued or no longer supported, I will do my best to provide a suitable replacement application whenever possible..
What after-sales service is available?
The original software company is committed to providing support for one year. After that period, services may not be available in full.
Please read the terms and conditions for each software product carefully before you begin using it. Product terms, support periods, and access arrangements may vary by development company.